Privacy Policy

 

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    Privacy Policy 

     

    Last Modified : Aug 3, 2021

    At BLUSHBITE ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our Services. The term “Services” includes our website, located at BLUSHBITE.COM (referred to as “the Site”), as well as any written, electronic, or verbal communication between you and BLUSHBITE.

    Before using our Services, please read both this Privacy Policy and our Terms and Conditions. By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with our policy, we kindly ask that you refrain from using our Services.

    If you are located outside the European Economic Area (EEA), the United Kingdom, or Switzerland, your use of our Services means that you accept the Terms and Conditions and the privacy practices described herein.

    Policy Updates: We reserve the right to modify this Privacy Policy at any time. When changes are made, we will update the effective date at the top of this page. Depending on the nature of the changes, we may provide you with advance notice, especially if they significantly affect the way we handle your personal information. However, if you continue to use our Services after such changes are posted, this will be considered your acknowledgment and acceptance of the updated policy.

    In addition to this Privacy Policy, we may offer real-time notifications or provide additional details about how specific parts of our Services manage personal information. These disclosures may further supplement this Privacy Policy and offer you additional options regarding your data.

    1. Personal Information We Collect

    We collect personal information when you use our Services, create an account, or provide details upon request through our Site. Personal information refers to any data that can identify you directly or indirectly, such as your name, email address, phone number, physical address, and payment details. The specific definition of personal information may differ depending on your location, and only the applicable definition based on your jurisdiction will govern your rights under this Privacy Policy. Personal information does not include data that has been anonymized or aggregated in a way that makes it impossible to identify you.

    The personal information we may collect includes:

    A. Information You Provide to Us Directly
    When you use our Services, we collect personal information that you provide. For example, if you make a purchase on the Site, we gather your name, address, email, phone number, and payment details. Depending on your location, additional information such as passport details and tax numbers may be required for customer clearance. We may also collect your personal information when you interact with customer service, complete surveys, or fill out forms on the Site. If you subscribe to receive updates from BLUSHBITE, we will store your email address to send you product and service information.

    B. Information to Personalize Your Experience
    You may voluntarily provide additional information, such as your height, weight, age, and other preferences. This helps us recommend clothing sizes and improve our fit prediction services, ensuring you get tailored suggestions.

    C. Information You Share Publicly
    If you contribute to public areas on the Site, such as leaving a review, this content may be collected and used by BLUSHBITE, other users, or the general public. We strongly advise against posting information that could reveal your personal identity or location or that you do not wish to share publicly.

    D. Information Shared via Live Chat
    When you interact with our Live Chat feature on the Site, you may share personal details. Please be cautious not to share sensitive information that you’re uncomfortable with. Additionally, we may store voice data from your customer service interactions for security purposes, ensuring that all communications are protected.

    E. Automatically Collected Information
    When you visit the Site, we automatically collect data such as your browser type, device information, IP address, and standard web logs. If you access the Site from a mobile device, we may also collect your device’s location. You can disable location sharing by adjusting the settings on your mobile device. For guidance on how to manage these settings, please consult your device manufacturer or service provider. Refer to section 2 for more details about how we process automatically collected data.

    F. Combining and Analyzing Information
    We may combine data collected across our Services and devices for enhanced personalization. For example, we use automated systems to evaluate account activity and payment details to detect fraudulent transactions and improve account security. Additionally, our systems may offer suggestions to enhance the protection of your account based on this analysis.

    1. Cookies and Other Tracking Technologies

    To enhance your experience and gather insights on how you interact with our Services, we use various cookies, tracking pixels, and similar technologies. These technologies allow us and our partners to collect details such as your IP address, device identifier, browser type, operating system, referral URLs, page visits, timestamps, and specific keywords. Additionally, we may use web pixels to analyze how users engage with our Site.

    A. Cookies
    Cookies are small files that a website or its service provider transfers to your device’s storage via your web browser. These files enable us to recognize your browser and store certain information to improve your user experience.

    We use both first-party and third-party cookies for various purposes, including ensuring our Services function properly, offering a secure browsing experience, collecting passive data about your usage, measuring interaction with our marketing campaigns, and remembering your preferences for convenience.

    The types of cookies we use include:

    1. Essential Cookies
    These cookies are crucial for enabling basic functions of the Site, such as secure access to private areas. Without them, certain features may not be available. These cookies do not collect personal data for marketing purposes and cannot be disabled.

    2. Functional Cookies
    These cookies remember your preferences and help personalize your experience. For example, they may store your name or preferences. We do not use these cookies for targeted marketing. You can disable them, though doing so may limit some functionalities of the Site.

    3. Performance and Analytics Cookies
    These cookies gather information about your interactions with our Services, like the pages you visit and links you click. We use this data to optimize our Services and improve user experience. These cookies are not used for advertising and can be disabled.

    4. Advertising Cookies
    These cookies help us serve more relevant ads by preventing the same ads from appearing repeatedly and displaying ads based on your interests. Third-party advertisers may use these cookies to create a profile of your interests and show ads on other sites. You can disable these cookies using the options provided below.

    B. Other Tracking Technologies
    To evaluate the performance of our marketing efforts or track specific goals on the Site, we may use conversion pixels. These pixels allow us to measure your actions, such as clicking a button or reaching a specific page (e.g., a thank-you page after completing a subscription). We also utilize web pixels to track user behavior and improve engagement. These tracking technologies help us monitor the effectiveness of our campaigns and analyze user behavior on our Site.

    C. Your Choices Regarding Cookies
    Most browsers offer the ability to manage cookie preferences, including refusing or deleting cookies. Here's how you can manage cookies:

    First-Party Cookies
    You can control first-party cookies directly through your browser settings. To do this, consult your browser’s help section (usually found under “Help,” “Tools,” or “Settings”). Please note that disabling cookies may prevent you from accessing certain areas of the Site, and other parts of the Services may not function properly. For detailed instructions on managing cookies, visit www.allaboutcookies.org.

    Mobile Advertising
    If you're outside the European Countries, you can opt out of using mobile advertising identifiers for targeted ads by adjusting your mobile device’s settings. Once you opt out, we will erase any previously collected data associated with your device, and you will be treated as a new user if you opt-in again later. If you’re in European Countries, our Site’s cookie banner provides an option to consent to mobile advertising cookies.

    Third-Party Cookies
    For users outside the European Countries, you can opt out of third-party advertising networks by visiting http://www.aboutads.info/choices. This allows you to manage the advertising you receive from participating companies. For more information, see http://www.aboutads.info/consumers. Our cookie banner also offers an option to consent to third-party cookies if you're located in European Countries.

    We don't control the collection or use of your data by third-party advertisers, but they often provide ways for you to opt out. Many web browsers allow you to set cookie preferences, so refer to your browser’s documentation for more details:

    • Google Chrome
    • Internet Explorer
    • Mozilla Firefox
    • Safari (Desktop and Mobile)
    • Android Browser
    • Opera Mobile

    D. Analytics
    For users outside the European Countries, we may use third-party analytics providers, such as Google Analytics, to monitor and evaluate our Site’s traffic. Google Analytics helps us understand how visitors interact with the Site. For more information, review Google's Privacy & Terms. You can also opt out by using the Google Analytics Opt-Out Browser Add-on.

    If you're in European Countries, the cookie banner allows you to consent to Google Analytics cookies if they collect personal data.

    E. Behavioral Remarketing
    We use remarketing to display ads on third-party sites to users who’ve previously visited our Site or engaged with our services. For users outside the European Countries, we work with third-party vendors, including Google Ads, to serve targeted ads based on your past behavior. You can opt-out of Google Ads remarketing by visiting Google Ads Settings.

    For European users, you can consent to Google Ads cookies through the cookie banner.

    F. Other Tracking Technologies
    We may also utilize tracking technologies to gather "clickstream" data, such as your device type, IP address, browser version, operating system, and time spent on the Site. This data helps us understand how you use our Services and improve user experience. Additionally, we may use web beacons (or clear gifs, pixel tags, and single-pixel gifs) to track user interactions with the Site and our emails.

    G. Do Not Track
    Certain browsers, like Internet Explorer, Firefox, and Safari, offer “Do Not Track” (DNT) signals that notify websites not to track your activities. However, since there is no universal standard for DNT signals, we do not currently respond to such signals.

    H. Location Information
    You can adjust your device settings to prevent your location information from being shared. Disable location services in your device settings or deny specific websites and apps from accessing your location. For more details on how to adjust these settings, consult your device’s manual or settings.

    1. How We Use Your Personal Information

    We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place.

    A.To Provide You Our Services. We will use your personal information to provide information or perform Services that you request, including managing your request as a registered user of our Site. If the applicable information is to be provided or Service is to be performed by a third party, then we will disclose the applicable information to the third party providing the information or performing applicable Services. All third parties that we work with are contractually obligated to protect your information as disclosed in this Privacy Policy.

    B.For Internal Use. We use your personal information for the purposes of furthering our business, including improving our Site's content and functionality by analyzing where, on which types of devices and how our Site is used, how many visitors we receive, and where they click through to the Site from. We also use it to remember you in case you re-visit our Site, so we will know if you have already been served with surveys, or (where Site content is undergoing testing) which version of the content you were served.

    C.To Provide You with Service-Related Communications. We will send you administrative or account-related information to keep you updated about your account and the Services. Such communications may include information about Privacy Policy updates, confirmations of your account actions or transactions, security updates or tips or other relevant transaction-related information. We process your contact information to send you such communications. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise you may miss important developments relating to your account or the Services.

    D.To Provide Customer Support or Respond to You. We collect any information that you provide to us when you contact us. Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the Services.

    E.To Ensure the Security of the Services. We care about keeping you secure and safe while using our Services. Keeping you safe requires us to process your personal information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information. We cannot ensure the security of our Services if we do not process your personal information for security purposes.

    F.To Enforce Compliance with Our Terms and Agreements or Policies. When you access or use our Services, you are bound to our Terms and Conditions. To ensure you comply with them, we process your personal information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. Subject to the applicable law, we may also process your personal information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies and enforce our agreements with third parties and business partners.

    G.To Maintain Legal and Regulatory Compliance. Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your personal information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements.

    1. Sharing Your Personal Information

    We are committed to safeguarding your privacy. Apart from sharing your personal information to facilitate the use of our Services or as required or permitted by law, we do not share your personal information with any non-affiliated third parties. Below, we outline the circumstances in which we may disclose your information:

    A. Within Our Organization
    BLUSHBITE is part of a larger corporate structure that includes various legal entities, management systems, and technical processes. We may share your personal information within our organization to provide you with the requested Services and perform actions related to your requests.

    B. With Trusted Third Parties
    We may share your personal information with third-party service providers who assist us in operating our Services. These third parties are authorized to use your data solely in accordance with our instructions and must comply with our stringent security measures to protect your information.

    C. To Ensure Legal and Regulatory Compliance
    We reserve the right to disclose your personal information when required by law or in response to legal obligations. This includes protecting our legal rights, complying with a subpoena or court order, responding to requests from regulators, or fulfilling any other legal process served on BLUSHBITE. In the event of a business acquisition, merger, or sale, your personal information may be transferred to the new or prospective owner of the business.

    D. For Marketing Purposes by Third Parties
    In certain situations, and subject to applicable laws, we may share your personal information with third parties for marketing purposes. These third parties may use your data to offer products or services they believe may be of interest to you.

    E. Co-Branded Services and Features
    Some of our Services may be provided in partnership with other organizations, known as co-branded partners. If you choose to use or engage with these co-branded services or features, your personal information may be shared with our co-branded partners. These partners’ identities will be clearly stated alongside the co-branded feature or service, along with their respective privacy policies. If you wish to opt out of their use of your data in the future, you will need to contact the co-branded partner directly.

    F. With Your Explicit Consent
    We may disclose your personal information for any purpose with your explicit consent. If you grant consent, we will only use your data for the specific purpose you agreed to.

    1. Security Precautions

    We implement a variety of physical, electronic, and procedural safeguards designed to protect your personal information from unauthorized access, use, or disclosure. These security measures include industry-standard practices such as physical security, technical encryption, and administrative protocols to ensure the confidentiality and integrity of your data. Access to your personal information is strictly limited to employees and trusted third parties who require it to provide the Services you request.

    While we take all necessary precautions to protect your data, please be aware that you also play an important role in safeguarding your personal information. It is your responsibility to protect your account credentials, including your password, security questions and answers, and other authentication details, to prevent unauthorized access to your account.

    If you believe your account or personal information has been compromised, please contact us immediately at service@blushbite.com. Although we employ robust security measures, no system is completely invulnerable. In the event of a security breach, we will notify you promptly and, where required by law, notify the appropriate authorities.

    1. Your Rights

    We are committed to ensuring the accuracy, completeness, and currency of your personal information. You have the right to access, correct, or request the deletion of your personal information, subject to certain limitations. To protect your privacy and security, we may ask you to verify your identity before granting access to or making changes to your data. This helps ensure that only authorized individuals can exercise these rights.

    In some cases, legal or regulatory obligations may allow us to refuse requests for access or deletion of your personal information. If applicable, we will explain the reasons for such restrictions.

    If you wish to exercise any of your rights regarding your personal information, please feel free to contact us.

    1. Retention

    We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Additionally, we may retain and use your personal information to meet our legal obligations, resolve disputes, and enforce our agreements and policies, as required by law.

    Any correspondence you send to us, including emails, will be stored in your account records. Similarly, customer service interactions and communications from BLUSHBITE to you will be retained electronically. We keep these records to enhance our customer service, investigate potential fraud, and address any violations. Over time, we may delete these records, following the guidelines established by applicable laws.

    Usage data related to your use of our Site and services is also retained for internal analysis. This data is typically stored for a shorter period unless it's necessary to retain it for security purposes, to improve the functionality of our Site, or if required by law to keep it for a longer duration.

    1. Third-Party Websites

    Our Site may include links to external websites that are not operated by us. Please note that this Privacy Policy does not apply to those third-party websites. We strongly recommend that you review the privacy policies of any third-party sites you visit, as we cannot be held responsible for their data collection, usage, or privacy practices.

    1. Children

    Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from anyone under 16. If you are under 16, please refrain from submitting any personal information or using our forms. If we discover that we have collected personal data from a child under 16, we will promptly take appropriate action to delete that information from our records.

    1. Contact Us

    If you have any questions about this Privacy Statement or how it’s implemented, feel free to reach out to us at:

    For inquiries regarding the use of your personal data for the following purposes:
    service@blushbite.com

    • Providing, improving, and enhancing our products and services
    • Communicating with you
    • Sharing your personal data with third-party partners for marketing purposes
    • Offering and measuring personalized advertisements and services
    • Ensuring the safety and security of our services

    For inquiries about how your personal data is used in relation to the products and services you’ve requested:
    service@blushbite.com

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